Careers
Careers
Work That Changes Things for the People You Serve
When a homeowner's furnace goes out in January, the person who walks through their door changes the outcome of their night. When a family's electrical problem has been misdiagnosed twice already, the technician who gets the diagnosis right earns something no review fully captures. These moments happen every day, in heating, cooling, plumbing, electrical, and generator systems, in homes and commercial buildings across West Michigan. At Vander Hyde Services, the people on our team are the reason those calls go well.
What You Bring Makes the Work Better
We've been doing this long enough to know the best work comes from people who bring their own perspective to the job. Whether you've spent years in the trades, come from a background in customer service, or are building your skills for the first time, what you know and how you approach problems adds something this team needs.
Our technicians walk into homes other contractors have already visited, often without solving the problem. The ability to listen, think differently, and communicate what you found matters as much as the technical knowledge you carry in. When you work here, your strengths shape how we solve the problems in front of us.
Tell Us What You’re Building
We're interested in who you are and where you're headed. Your goals matter here. If you're building toward a long-term career in home services, developing a new area of proficiency, or stepping into a customer-facing role for the first time, tell us.
We've served this community for over 35 years because the people on our team care about what they're building. We'd rather this company grow around what our people are working toward, and that relationship runs in both directions.
Interested in joining our team? Submit your resume. We'd like to hear about your background and what you're looking for in Grand Rapids.
Open Positions
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Lead Electrical Residential Service Manager
Responsibilities:
- Lead, supervise, and mentor a team of residential service electricians and apprentices
- Plan, schedule, and dispatch service calls to maximize efficiency and customer satisfaction
- Ensure all work complies with local, state, and national electrical codes and safety regulations
- Conduct regular performance evaluations, coaching, and training for team members
- Oversee troubleshooting, diagnostics, and resolution of complex electrical issues
- Manage inventory, tools, and materials to ensure technicians are properly equipped
- Monitor job costs, labor hours, and departmental profitability
- Develop and implement strategies to improve service quality, productivity, and revenue
- Handle escalated customer concerns and ensure positive resolution
- Collaborate with sales teams to identify opportunities for service upgrades and maintenance agreements
- Maintain accurate records of service calls, inspections, and compliance documentation
Qualifications:
- Journeyman or Master Electrician license (Required)
- 5+ years of experience in residential electrical service, with at least 2 years in a leadership role
- Strong knowledge of electrical systems, troubleshooting, and code requirements
- Proven leadership and team management skills
- Excellent communication and customer service abilities
- Experience with service management software and scheduling systems
- Valid driver’s license and clean driving record Skills & Competencies:
- Leadership and team development
- Problem-solving and decision-making
- Time management and organizational skills
- Financial awareness and budgeting
- Customer-focused mindset
- Adaptability in a fast-paced service environment
Compensation:
- $75,000-90,000, based on experience
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HVAC Service Technician
Responsibilities:
- Maintain, repair, diagnose and correctly install HVAC systems
- Troubleshoot system issues and perform diagnostics to ensure efficient operation
- Preparing and presenting recommendations to customers
- Maintain a clean, safe, and organized work environment on job sites and in company vehicles
- Communicate clearly and professionally with customers and team members
- Complete all required documentation, including service logs and job reports
- Follow safety protocols and uphold Vander Hyde's commitment to quality workmanship
- Stay current with industry best practices, tools, and technology
- Shared on-call rotation
Qualifications:
- 2+ Years of experience in HVAC service
- Type II EPA Certification or Universal EPA
- Ability to lift up to 75 lbs
- Valid driver's license with insurable driving record
- Must possess your own basic hand tools
- Capability to handle system start-up and adjustments independently
Compensation:
- $28.00-45.00 hourly, based on experience
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HVAC Construction Foreman
Key Responsibilities
- Supervise and lead HVAC installation crews on commercial construction projects
- Coordinate daily work activities and monitor project progress
- Read and interpret blueprints, schematics, and construction drawings
- Ensure compliance with OSHA regulations and company safety standards
- Collaborate with project managers on scheduling and project execution
- Manage materials, equipment, and project documentation
- Conduct quality inspections and ensure all work complies with industry standards and safety regulations
- Maintain detailed records of daily progress, safety incidents, and material usage for project documentation purposes
Qualifications
- Proven experience supervising construction HVAC installation projects
- Strong blueprint reading and project coordination skills and schematics interpretation
- Knowledge of construction management software (Procore, Autodesk, or similar preferred)
- Excellent leadership, communication, and problem-solving abilities
- Strong understanding of OSHA safety requirements
- Ability to manage multiple priorities while maintaining quality and productivity
Compensation:
- $32.00-45.00 hourly, based on experience
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Customer Service Representative/Dispatcher
Key Responsibilities:
- Answer and manage a high volume of customer calls with professionalism and care
- Listen closely to understand customer needs and schedule service accordingly
- Dispatch service technicians efficiently while monitoring routes and status updates
- Build trust with customers by providing accurate information and clear communication
- Handle incoming emails, schedule updates, and follow-ups promptly
- Support customers with additional products and services where appropriate
Qualifications:
- 2+ years of experience in customer service is required
- 1+ years of high-volume call handling experience, preferred
- 1+ years of dispatching experience, preferred
Compensation:
- $17.00-24.00 hourly, based on experience
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Commercial Plumbing Estimator
Key Responsibilities
- Prepare accurate estimates and competitive bids for commercial plumbing projects
- Review blueprints, specifications, and bid documents
- Perform material and labor takeoffs
- Solicit and evaluate vendor and subcontractor pricing
- Analyze labor, material, and equipment costs
- Collaborate with project managers and field teams during project handoff
- Identify value engineering and cost-saving opportunities
- Maintain organized bid documentation and track bid results
- Build positive and effective relationships with vendors, contractors, and clients
Qualifications
- 5–7+ years of commercial plumbing experience (field or estimating)
- Proven experience in estimating and takeoffs
- Demonstrated success in managing multiple bids and deadlines simultaneously
- Solid understanding of plumbing systems and construction practices
- Ability to read and interpret blueprints and specifications
- Strong math, analytical, and problem-solving skills
- Proficiency with Microsoft Excel and estimating software
- Knowledge of state and local plumbing codes
- Excellent organizational and time-management skills
- Detail-oriented, dependable, and self-motivated
Compensation:
- $75,000–$100,000, based on experience
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Commercial HVAC Sales
Responsibilities
- Identify and pursue new business opportunities within the commercial HVAC/commercial kitchen market to expand our customer base.
- Present tailored options, highlighting the benefits of our HVAC/KITCHEN solutions
- Collaborate with project management teams to develop customized proposals that align with client requirements and project specifications
- Provide support by explaining system features, answering technical questions, and addressing client concerns effectively
- Maintain strong relationships with existing clients through regular follow-ups, ensuring customer satisfaction and repeat business
- Respond timely to technician quote requests and customer needs
- Track open proposals, support preventive maintenance agreement renewals, and assist with billing follow-ups
Requirements
- Proven experience in technical sales or pre-sales roles within the HVAC or related technology sectors (HVAC experience is a must)
- 3+ years of HVAC system knowledge (plumbing/electrical experience is a plus)
- Experience working with Linux operating systems in a professional setting
- Excellent analysis skills to interpret client needs, technical specifications, and market data effectively
- Demonstrated ability to deliver engaging product demos and technical presentations to diverse audiences
- Strong project management skills to coordinate multiple client engagements simultaneously
- Strong communication and relationship-building skills
- Ability to communicate complex technical information clearly and confidently in both written and verbal formats
Compensation:
- $80,000-$98,000+, based on experience
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Commercial Plumbing Estimator
Key Responsibilities
- Prepare accurate estimates and competitive bids for commercial plumbing projects
- Review blueprints, specifications, and bid documents
- Perform material and labor takeoffs
- Solicit and evaluate vendor and subcontractor pricing
- Analyze labor, material, and equipment costs
- Collaborate with project managers and field teams during project handoff
- Identify value engineering and cost-saving opportunities
- Maintain organized bid documentation and track bid results
- Build positive and effective relationships with vendors, contractors, and clients
Qualifications
- 5–7+ years of commercial plumbing experience (field or estimating)
- Proven experience in estimating and takeoffs
- Demonstrated success in managing multiple bids and deadlines simultaneously
- Solid understanding of plumbing systems and construction practices
- Ability to read and interpret blueprints and specifications
- Strong math, analytical, and problem-solving skills
- Proficiency with Microsoft Excel and estimating software
- Knowledge of state and local plumbing codes
- Excellent organizational and time-management skills
- Detail-oriented, dependable, and self-motivated
Compensation:
- $65,000 to $100,000 annually, based on experience